Exchange Policy

EXCHANGE POLICY

If you are not satisfied with the purchase, the product can be exchanged within 15 days from the date of invoice with original packaging, Tags and unused condition accompanied with original bill receipt/invoice SMS.

RETURN/CLAIM POLICY

FOOTWEAR

• We provide 100% claim in 15 days & 50% claim in 30 days in case of any major manufacturing defects only which is not repairable.
• The product would be considered for repairs services i.e. stitching & Pasting only if it is brought within 120 days from the date of purchase.

GENERAL TERMS & CONDITIONS FOR EXCHANGE & CLAIM

• No Warranty/Guaranty/Exchange for products purchased on discount or in sale period.
• Used/Altered product will not be considered for exchange.
• Inappropriate usage or incidental damage of product like wire cut, Dog/Animal bite, Tearing of sole due to extreme heat pressure, Burnt By Silencer, Toe part damage, Liquid/Chemical damage, product damage due to any sharp objects material, will not be entertained for claim.
• If the value of the replaced product is higher than the original value, the difference amount must be paid by customer in cash or card.
• No cash refund against goods exchange or return, Only Credit note will be shared.
• Exchange of Socks & Undergarments is not allowed for the safety of your health & Hygiene.
• Please bear with us for 21 days in event of product that is returned for Quality Check/Repairs.
• The Shoe Code reserve the right to modify, after or amend and /or cancel the term & conditions mentioned herein without any intimation at their sole discretion.
• Any update shall be subjected to exclusive territorial jurisdiction of the court in Noida only.
• Serviceable only in India.